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The HMRC app

Melanie Richardson

04/04/2024

In recent months, HMRC has been under pressure to reduce wait times on their phone lines and the new HMRC app is hoped to start to relieve the pressure on the phones. Here is a quick summary of what you can achieve with the new app and how to download it.

What the app does

The HMRC app is designed to be a quick and easy way to get information about your tax, national insurance, tax credits and benefits.

You can use it to check:

your tax code
your National Insurance number
your income and benefits
your employment and income history from the previous 5 years
how much you will receive in tax credits and when they will be paid
your Unique Taxpayer Reference (UTR)
how much tax you owe
your Child Benefit
your State Pension

You can also use it to:

get an estimate of the tax you need to pay
make a tax payment
set a reminder to make a tax payment
report tax credits changes and complete your renewal
access your Help to Save account
use the tax calculator to work out your take home pay after tax and NI
track forms and letters you have sent to HMRC
claim a refund if you have paid too much tax
ask HMRC’s digital assistant for help and information
update your name
update your address
save your NI number to your digital wallet
choose to be contacted by HMRC electronically, instead of by letter

How to access the app

Open the app and enter your Government Gateway user ID and password to sign in for the first time. If you do not have a user ID, you can create one in the app.

You should then be able to access the app by signing in using either:

a 6-digit PIN
your fingerprint
facial recognition

Watch the HMRC video on YouTube https://www.youtube.com/watch?v=GoOE6NW2dho

Download here on Android https://play.google.com/store/apps/details?id=uk.gov.hmrc.ptcalc&hl=en&gl=US

Download here on iPhone https://apps.apple.com/gb/app/hmrc/id514561561

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